bajiok Terms and Conditions

General Overview

bajiok (https://bajiok.cam) is an online gaming platform that provides cricket betting, live casino, slot games and other gaming entertainment services for players in Bangladesh. Accessing this platform or using any of its services means you have fully accepted all the terms and conditions described below.

We reserve the right to amend or change these terms at any time. Continued use of the platform after any change will mean you have accepted the revised terms. We therefore recommend visiting this page regularly.

User Eligibility

The following conditions must be met to use the bajiok platform:

• You must be 21 years of age or older. This platform is for users aged 21 and above only.
• You must be a legal resident of Bangladesh.
• You must have a valid bank account or mobile banking account (bKash, Nagad, Rocket, Upay) registered in your own name.
• You must not be located in any region where online gaming is strictly prohibited.
• One person may open only one account. Creating multiple accounts is strictly prohibited.

If any user opens an account by providing false information, bajiok reserves the right to suspend or cancel that account at any time and the associated balance may be forfeited.

Create an Account

When creating an account on bajiok, you must provide accurate, complete and up-to-date information. It is your responsibility to notify our customer service team immediately if any of the provided information changes.

• Keep your password confidential and do not share it with any third party.
• If you suspect any unauthorized access to your account, notify our support team immediately.
• You are solely responsible for all activities carried out using your login credentials.
• Transferring or selling your account to anyone else is strictly prohibited.

Identity Verification (KYC)

As a safe and reliable platform, bajiok reserves the right to verify the identity of all users. Where necessary, we may request the following documents:

• National Identity Card (NID) or a copy of passport
• Proof of current address
• Proof of ownership of the payment method

bajiok reserves the right to withhold withdrawals until verification is complete. This is a security measure that works to protect all users.

Deposits

Funds can be deposited on bajiok using the following payment methods: bKash, Nagad, Rocket, Upay and bank transfer. The minimum deposit amount for each method is ৳500.

• Use only payment accounts registered in your own name.
• Third-party payments are not accepted.
• Deposited funds are generally credited to the account instantly; if there is a delay, please notify the support team.

Withdrawals

The following rules apply to withdrawals:

• Minimum withdrawal amount: ৳800.
• Withdrawal processing generally takes 10 to 45 minutes.
• Withdrawals can only be made using the same method by which funds were deposited.
• Withdrawals may be restricted if the wagering requirements of any active bonus have not been met.
• Withdrawals may be held if identity verification has not been completed.

bajiok may request additional verification if any unusual transaction is identified. This is a mandatory security measure for the protection of all users.

Welcome Bonus

New members on bajiok will receive a 150% welcome bonus on their first deposit, up to a maximum of ৳5,000. For example: depositing ৳1,000 gives a bonus of ৳1,500 for a total balance of ৳2,500; or depositing ৳8,000 gives a bonus of ৳5,000 for a total balance of ৳13,000.

The wagering requirement to use this bonus is 25x (you must wager 25 times the total bonus amount). Withdrawals from the bonus cannot be made without meeting the wagering requirement.

General Bonus Rules

• Each promotion has its own validity period and conditions, which will be clearly stated at the time of the offer.
• A user may use a promotion only once.
• Bonus funds cannot be withdrawn directly — they can only be used in games.
• If any form of fraud or system abuse is identified, the bonus will be cancelled.
• bajiok reserves the right to modify, suspend or cancel any promotion at any time.
• Claiming bonuses from multiple accounts is strictly prohibited.

VIP Levels and Benefits

bajiok has five VIP levels — Bronze, Silver, Gold, Platinum and Diamond. A weekly cashback benefit is available at each level:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.4% weekly cashback
• Gold: up to 0.6% weekly cashback
• Platinum: up to 0.8% weekly cashback
• Diamond: up to 1.0% weekly cashback

VIP level advancement is achieved through regular active play. bajiok reserves the right to modify the terms of the VIP program at any time. Cashback funds may have their own wagering requirements.

Prohibited Activities

The following activities are strictly prohibited on the bajiok platform and, if identified, will result in permanent account closure:

• Operating multiple accounts or opening an account using another person's identity
• Using software bots, automated programs or any kind of hacking tool
• Abusing the bonus system or bonus arbitrage
• Money laundering or any attempt to clean illegal funds
• Any attempt to manipulate game outcomes
• Harassing or disrespecting other users
• Intentionally exploiting technical errors or bugs

bajiok reserves the right to reclaim any funds incorrectly credited due to a technical error.

Betting Limits and Rules

bajiok sets minimum and maximum bet limits for each game and betting category. These limits are displayed in the game interface. The following rules apply to all users:

• All betting decisions are final and not subject to review.
• The amount of any bet cancelled due to a technical error will be refunded.
• In cricket betting, if a match is cancelled or abandoned, the bet will be settled in accordance with the applicable rules.

Copyright and Trademark

All content on the bajiok platform — logos, designs, text, graphics, software and databases — is the exclusive property of bajiok and is protected by international copyright law. Reproducing, distributing or using any content for commercial purposes without written permission is strictly prohibited.

Game content, such as games from Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe and other providers, is operated under their own respective licences.

Use of Personal Information

The personal information you provide will be used solely for the purposes of account management, identity verification, transaction processing and customer service. We do not sell your information to third parties. For more details, please read our Privacy Policy page.

bajiok uses SSL encryption and other security technologies to keep your information protected.

Play Responsibly

bajiok believes that gaming is a form of entertainment — it is not a means of earning income. We give the highest priority to responsible gaming.

• Only users aged 21 or above may use this platform.
• Do not bet beyond your means.
• If you experience any gaming-related problems, contact us to voluntarily set account restrictions or take a break.
• To learn more about responsible gaming, visit our Responsible Gaming page.

Limitation of Liability

bajiok always strives to provide uninterrupted service. However, we are not liable in the following circumstances:

• Loss caused by internet disconnection or technical issues
• Software errors from third-party game providers
• Issues with the user's own device or network
• Unforeseen circumstances or force majeure events

Complaints & Dispute Resolution

For any complaint or dispute, please contact us first through our 24/7 live chat support or by email at ([email protected]). We will review all complaints promptly and fairly.

When submitting a complaint, please provide your account details, the relevant transaction information, and a full description of the incident. We generally aim to respond within business days.

Voluntary Account Closure

Any user may request to close their account at any time. Before the account is closed, all pending bets must be settled and any remaining balance must meet the withdrawal conditions.

Account Closure by bajiok

bajiok may suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any clause of these Terms and Conditions
• Fraudulent or dishonest conduct
• Providing false information
• Account inactivity (no activity for an extended period)
• Legal or regulatory reasons

The balance of an account closed for valid reasons may be forfeited.

Changes to Terms and Conditions

bajiok reserves the right to change, add to, or cancel these rules and terms and conditions at any time. Users will be notified of significant changes via email or platform notification. Continued use of the site after any change will constitute acceptance of the new terms and conditions.

Contact

If you have any questions or need clarification about these rules and terms and conditions, please contact us through our 24/7 live chat support or by email at [email protected]. Our team provides support in Bengali.

For more information, visit our FAQ page and About Us page.