bajiok's Privacy Policy

bajiok is a trusted online gaming platform in Bangladesh. We take the privacy of our users very seriously. This Privacy Policy ("Policy") describes how bajiok collects, uses, stores, and protects the personal information of users of our website https://bajiok.cam ("Site").

By using our Site, you are considered to have accepted the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our Site.

1. Scope of Data Collection

bajiok collects user information through various methods. The following types of information may be collected:

1.1 Personal Identification Information

• Full name and date of birth (for age verification of 21 years)
• National ID or passport number (for identity verification purposes)
• Address, city, and postal code
• Email address and mobile number

1.2 Financial Information

• bKash, Nagad, Rocket, or Upay account numbers (for transaction processing)
• Bank account details (for bank transfers)
• Deposit and withdrawal history

1.3 Technical Information

• IP address and device type
• Browser version and operating system
• Visit time, pages, and session duration on the Site
• Information obtained from cookies and similar tracking technologies

1.4 Gaming Activity Information

• Game history, bet amounts, and win/loss records
• Details of bonus and promotional offer usage
• VIP tier and account activity summary

2. Purpose of Data Collection

bajiok uses your personal information only for legitimate and necessary purposes. We use your information for the following reasons:

• To complete account registration and identity verification
• To process financial transactions such as bets, deposits, and withdrawals
• To provide customer support and resolve issues
• To prevent fraud, money laundering, and illegal activity
• To ensure responsible gaming and identify problematic gambling patterns
• To provide personalized experiences and relevant promotional offers
• To improve the technical performance and security of the platform
• To meet applicable legal and regulatory obligations

3. Cookie Policy

Our Site uses cookies and similar technologies. Cookies are small text files stored on your device that help our Site function more effectively.

3.1 Types of Cookies

• Essential Cookies: Essential for running the basic functions of the Site. Without these, the Site cannot work properly.
• Functional Cookies: Used to remember your preferences and settings, such as language preference.
• Analytics Cookies: Help analyze Site performance and user behavior.
• Security Cookies: Used for fraud detection and to ensure account security.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of the Site.

4. Data Sharing and Third Parties

bajiok does not sell your personal information to third parties. However, your information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted third-party service providers who perform specific functions on our behalf — such as payment processing (bKash, Nagad, Rocket, Upay), technology infrastructure support, and customer service platforms. All such partners operate under strict confidentiality agreements and may use your information only for the specified purpose.

4.2 Legal Obligations

Information may be disclosed in response to a court order, a valid request from a government authority, or as required by applicable law. In such cases, bajiok will provide only the minimum information legally required.

4.3 Business Transfers

In the event of a business merger, acquisition, or asset transfer, your information may be transferred to the new entity, but the terms of this Policy will continue to apply.

5. Data Security Measures

To ensure the security of your information, bajiok applies industry-standard technical and administrative safeguards:

Even so, no transmission of information over the internet is completely secure. We make every effort, but cannot guarantee complete security. It is your responsibility to keep your password and account information confidential.

6. Data Retention Period

bajiok retains your personal information only for as long as necessary. Generally:

• Information on active accounts is retained for the entire duration of service.
• After an account is closed, certain information may be retained for the required period to meet legal obligations.
• Financial transaction records are retained in accordance with regulatory requirements.
• Once the designated retention period has passed, information is securely deleted or anonymized.

7. Your Rights

You have the following rights regarding your personal information:

7.1 Right to Access Information

You may request at any time to know what information we hold about you and for what purpose it is being used.

7.2 Right to Correct Information

If your information is incorrect or incomplete, contact us to request a correction. We will make the necessary changes as soon as possible.

7.3 Right to Delete Information

Where there is no legal obligation to retain it, you may request that your information be deleted. However, this may not be fully possible for active accounts.

7.4 Right to Object to Processing

You may object to your information being used for marketing or analytical purposes.

7.5 Right to Data Portability

You may request your information in a structured, machine-readable format.

To exercise any of the above rights, contact us at [email protected] or through 24/7 live chat.

8. Privacy of Minors

bajiok's services are for users aged 21 and above only. We do not intentionally collect information from any minor. Age verification is mandatory at the time of account registration.

If we become aware that we have collected information from a minor, we will immediately close that account and delete the associated information.

9. Third-Party Sites and Services

Our Site may contain game content from third-party service providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe. These third parties have their own privacy policies that apply to their operations. bajiok is not responsible for the privacy practices of third parties.

We have relationships with bKash, Nagad, Rocket, and Upay for payment processing. When using these services, the privacy policy of the respective organization will also apply.

10. Policy Changes

bajiok reserves the right to update this Privacy Policy from time to time. For any significant changes, we will:

• Publish the updated policy on the Site and change the "Last Updated" date at the top of the page.
• Send email notifications to registered users for important changes.
• If you continue to use the Site after notification, you will be considered to have accepted the new policy.

It is recommended that you always read the latest version before using the Site after a policy change.

11. International Data Transfers

In some cases, to provide our services, your information may be processed or stored outside Bangladesh. For such transfers, we ensure that the receiving organization maintains appropriate data protection standards consistent with our privacy standards.

12. Contact Us

If you have any questions, comments, or complaints about this Privacy Policy, or if you wish to exercise any of your rights regarding your information, please contact us: